Shipping and Returns

When it comes to shipping and returns, Old Harrys Hats is committed to providing a seamless and hassle-free experience for our customers. We understand the importance of receiving your order in a timely manner and ensuring your satisfaction with your purchase. Read on to learn more about our shipping and returns policies.

Shipping

At Old Harrys Hats, we offer fast and reliable shipping options to ensure that your order arrives promptly and in pristine condition. We partner with trusted shipping carriers to deliver your hats safely to your doorstep.

Once your order is placed, our team works diligently to process and package your items. We strive to ship all orders within 24-48 hours, excluding weekends and holidays. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Shipping times may vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3-5 business days within the United States, while international shipping may take longer. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

For your convenience, we offer free shipping on all orders within the United States. International shipping rates will be calculated at checkout based on the destination and weight of your order.

Returns

At Old Harrys Hats, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.

If you wish to return an item, please contact our customer service team within 14 days of receiving your order. We will provide you with a return authorization number and detailed instructions on how to proceed with your return.

To be eligible for a return, the item must be in its original condition, unworn, and with all tags and packaging intact. Once we receive and inspect the returned item, we will issue a refund to your original form of payment, excluding any shipping charges.

Please note that personalized or custom-made hats are not eligible for return unless there is a manufacturing defect or error on our part.

If you received a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on the availability of the item.

For further details regarding our shipping and returns policies, please refer to our Shipping and Returns page on our website.

At Old Harrys Hats, we value your satisfaction and strive to provide exceptional customer service. If you have any questions or need assistance, please don't hesitate to reach out to our friendly customer service team.